• 20% Autumn 2016!

    Book with 60 days in advance and get 20... READ MORE
  • 30% Awesome Summer!

    Summer is here in Playa del Carmen alre... READ MORE

  • 10% off Christmas & New Ye...

    Stay December 22 until January 4, 2017 ... READ MORE
  • 20% Off Winter Early Booking 2...

    Left behind the cold and snow to enjoy ... READ MORE
  • Round Transfer 7 nights stay!

    Receive round transfer from Airport to... READ MORE
  • Repetitive Guests Special

    Your loyalty is very important to us!... READ MORE

Contact Us

Playa Del Carmen Accommodations

As one of the premier boutique hotels in Playa del Carmen, Mexico, Playa Palms Beach Hotel is committed to exceeding the needs of our guests – before, during and after their visit.

If you need further information about our hotel, assistance with pre-arrival arrangements or would like to make a suggestion regarding a recent stay, please do not hesitate to contact us.

Playa Palms Boutique Beach Hotel
1st Avenue Bis | Between 12th and 14th North St.
Playa del Carmen, Quintana Roo | 77710 Mexico

From the U.S. and Canada:
Toll-free 1-888-676-4431

From Mexico:
Toll-free 01 800 681 9510

Front Desk: +52 984 803 3908
Reservations: +52 984 803 3966

Front Desk: info@playapalms.com
Sales: sales@playapalms.com



Playa Palms Beach Hotel opened in 1999. Since opening, Playa Palms Beach Hotel has become a benchmark for design, quality, atmosphere, and service.

Playa Palms is privately owned by a group of homeowners from all over the world. We have a mission to provide you with the same exceptional service we would wish for our own family and friends. As owners, we cherish our treasure on the beach and you’ll find an owner staying at Playa Palms almost any time you visit. Once a year, we reunite at Playa Palms, and if you are lucky enough to be staying with us during this time, you will certainly be invited to join us at our annual beach party.

Our group has hand selected a dedicated manager and personnel to ensure that you receive the high caliber of service that has become the Playa Palms legacy. We have taken great care to retain this Mexico beach resort’s genuinely warm and gracious staff, and to maintain the soul of one of the Riviera Maya’s last authentic beachfront boutique hotels. With its palm trees and white sand beach, our palapa-roofed Caribe oasis is the stuff of dreams.

Come and experience the charm of Playa Palms for yourself! We look forward to welcoming you in person to wake up inside your dream in the heart of the Riviera Maya.


If you find the same hotel for a cheaper price elsewhere online, we'll refund you the difference or let you cancel your booking free of charge.

Terms & Conditions:

We're so confident you'll find the best price for your stay at Playa Palms through our own website that we guarantee it. Find a cheaper offer or activity within 24 hours of booking. We'll refund the difference and give you a starbucks giftcard(20 USD)

Here’s how the Best Price Guarantee Works:

Did you book within 24 hours?
Are travel dates the same?
Is the site where you found the lower price in English?
Is the lower price in U.S. dollars?
Are the room type and amenities the same?
If everything matches please take a screenshot and send this to us per email to reservations@playapalms.com.